Axiatel offers a great service which will help you manage and hone your business’s productivity with it Virtual Switchboard. The basis to a virtual PBX is to redirect calls. It allows the user to redirect incoming calls according to the needs of the caller. Much like the traditional human switchboard, when a client calls the provided Axiatel phone number, they are immediately received by the company’s pre-recorded welcome message.
With use of Axiatel’s online interface, users can customize their messages, the options and the numbers of redirection. The virtual PBX allows you to forward calls based on different criteria: either through the choice of the caller using the telephone’s touchpad as well as the availability of the lines concerned.
Axiatel’s service gives users a phone number with geographical coverage for a local number to connect to a free national number. There is no need for you to switch carriers, or invest in telephone equipment. Even better there is no need to notify all customers and suppliers of the multiple lines as all calls will be redirected from the principle Axiatel number.
Another benefit of Axiatel’s Virtual Switchboard service is that the voice messages left on the company’s voicemail are stored and are searchable online from the users interface. As well as this, when someone leaves a message on your voicemail, you are automatically notified by email or SMS (included in the pack).
Finally, managing your account online is easy. You can access and configure your service 24/7 via your online interface. You can also customize various options such as the opening and closing times of each redirection line whenever you want.
The virtual PBX by Axiatel will help you manage and optimize your business.